The Process
Mediation doesn't have to be intimidating. Here's exactly what to expect — from your first call to a lasting agreement.
Free consultation to understand your situation.
Information gathering and session planning.
Facilitated dialogue in a neutral setting.
Formalize your resolution in writing.
Ensure the agreement works in practice.
We begin with a complimentary, no-obligation conversation. You'll share your situation, ask questions, and learn how mediation applies to your case. We'll explain timelines, costs, and what participation looks like for all parties involved.
Duration: 30–45 minutes · Format: Phone, video, or in-person
Once all parties agree to proceed, we gather relevant documents and information. Each participant receives guidance on what to expect during the session. We establish ground rules for respectful communication and set a date — in-person at our Toronto office or virtually.
You'll receive: A preparation guide and session agenda
In a calm, neutral environment, our accredited mediator facilitates open discussion. Each party has the opportunity to express their perspective. We identify shared interests, explore options, and work toward solutions that address everyone's core needs.
Duration: Typically 2–4 hours · Format: In-person or virtual · Confidential: Yes
When parties reach consensus, we draft a clear, detailed agreement document. Both parties review and sign. The agreement is designed to be legally sound, enforceable, and practical for everyday life.
Outcome: A signed memorandum of understanding or mediation agreement
We don't disappear after signing. A follow-up check-in ensures the agreement is being implemented as intended. If questions or concerns arise, we're available to help clarify or facilitate adjustments.
Support: Available by phone or email post-agreement
Good to Know
Participation is always voluntary. Everything discussed in mediation is confidential and cannot be used in court.
Unlike court, where a judge decides for you, mediation puts the outcome in your hands. You craft the solution together.
In-person at our Sheppard Avenue office, virtual via video, or hybrid. Interpretation services available on request.
