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FAQ

Practical answers to help you understand mediation, our services, and what to expect before you begin.

Mediation is a voluntary, confidential process where a neutral third party (the mediator) helps disputing parties communicate and reach a mutually agreeable solution. Unlike court, you control the outcome, the process is private, and it typically costs a fraction of litigation while resolving much faster.
Costs vary depending on the complexity and number of sessions required. We offer a free initial consultation to discuss your situation and provide a clear fee estimate. Mediation is consistently more affordable than courtroom litigation — often saving thousands of dollars.
Yes. Mediation is voluntary — all parties must agree to participate. However, courts often encourage or require mediation attempts before proceeding to trial. We can help you approach the other party about mediation if you're unsure how to start the conversation.
Absolutely. We offer in-person sessions at our Toronto office, fully virtual sessions via secure video conferencing, and hybrid options. Virtual mediation has proven equally effective and is ideal for parties in different locations or with scheduling constraints.
Yes. Everything discussed during mediation is confidential and cannot be used as evidence in court. This creates a safe space for honest dialogue and creative problem-solving that wouldn't be possible in an adversarial setting.
We handle family disputes (separation, parenting, property), civil and commercial conflicts (contracts, partnerships, debt), workplace disputes, and landlord-tenant matters. If you're unsure whether your situation qualifies, our free consultation will clarify your options.
Many disputes are resolved in a single session (2–4 hours). More complex matters may require 2–3 sessions over several weeks. This is dramatically faster than court proceedings, which can take months or years.
Yes. Our mobile notary service is available across the Greater Toronto Area. We can come to your home, office, or another convenient location. Contact us to schedule a mobile appointment that fits your schedule.
Yes. Interpretation and translation services can be arranged upon request. We are committed to serving Toronto's diverse communities and ensuring language is never a barrier to fair resolution.
No preparation is required for your free consultation. Simply come ready to describe your situation. If you have relevant documents (contracts, court papers, correspondence), having them available is helpful but not necessary for the initial conversation.
We are located at 45 Sheppard Avenue East, Unit 411, Toronto, ON M2N 5W9 — a short walk from Yonge-Sheppard subway station and conveniently near the Small Claims and Family courts. Please contact us for the most current address if you are planning a visit.

Helpful Guides

Understanding Your Options

Mediation vs. Litigation

Mediation saves time, money, and relationships. Litigation puts decisions in a judge's hands and often deepens conflict. Learn which path suits your situation.

Read our philosophy →

What to Expect

Our 5-step process takes you from free consultation to signed agreement with ongoing support. No surprises, no pressure.

See the process →

Choosing a Mediator

Look for accredited credentials (AccFM, C.Med.), experience with your type of dispute, and a communication style that puts you at ease.

Meet our founder →

Still Have Questions?

We're happy to answer anything not covered here. Reach out for a free, no-obligation consultation.

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